Cookie Policy

Last updated: June 2025

Welcome to , located in Canberra. This Cookie Policy explains how ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website. This policy should be read alongside our Privacy Policy, which provides further information about how we collect, use, and protect your personal data.

By continuing to use our website, you consent to our use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you can manage your preferences or disable cookies through your browser settings, as described below.

For any questions or concerns regarding this Cookie Policy, please contact us at: privacy@goldenmeadowstudio.com

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet, or other internet-enabled device) when you visit a website. They are widely used by website operators to make websites work more efficiently, to provide better and more personalised services, and to collect analytical information about how users interact with websites.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device for a set period of time or until you delete them. Session cookies are temporary and are deleted from your device when you close your web browser.

In addition to cookies, we may also use similar tracking technologies such as:

Web beacons (pixel tags): Small transparent images embedded in web pages or emails that allow us to track user behaviour and email interactions.
Local storage objects: Data stored locally on your browser that persists beyond individual browsing sessions.
Fingerprinting technologies: Techniques that collect information about your browser and device settings to identify your device.
Scripts and tracking pixels: Code embedded in our website that helps us collect data about your interactions with our content.

References to "cookies" throughout this policy include all of these similar tracking technologies unless otherwise stated.

2. Why Do We Use Cookies?

uses cookies for a variety of purposes, including:

Ensuring the website functions correctly and securely.
Remembering your preferences and settings to enhance your browsing experience.
Analysing how visitors use our website so we can improve its performance and content.
Delivering relevant and personalised advertising about our hotel and casino services.
Complying with legal and regulatory requirements, including those related to responsible gambling and age verification.
Preventing fraud, protecting our website from security threats, and maintaining network and information security.
Facilitating reservations, bookings, loyalty programme functions, and other transactional activities on our website.

3. Types of Cookies We Use

We categorise the cookies used on our website into the following types:

3.1 Strictly Necessary (Essential) Cookies

These cookies are essential for the operation of our website and cannot be switched off in our systems. They are usually set in response to actions you take on our website, such as logging in, filling in forms, or making bookings. Without these cookies, services you have requested cannot be provided. These cookies do not store any personally identifiable information and do not require your consent under applicable law.

Examples of essential cookies we use include:

Session management cookies that keep you logged into your account.
Security cookies that protect our website and your account from fraudulent activity.
Load-balancing cookies that help distribute traffic across our servers.
Cookie consent management cookies that remember your cookie preferences.

3.2 Performance and Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us understand which pages are the most and least popular, and see how visitors move around the website. All information collected by these cookies is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our website and will not be able to monitor its performance.

Examples of analytics cookies we use include:

Cookies that track the number of unique visitors to our website.
Cookies that record the pages you visit and the time spent on each page.
Cookies that record the source of your visit (e.g., search engine, social media, direct link).
Cookies that track error messages encountered during your visit.

3.3 Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our website. If you do not allow these cookies, some or all of these services may not function properly.

Examples of functional cookies we use include:

Cookies that remember your language or region preference.
Cookies that remember your currency preference when making bookings.
Cookies that remember your accessibility settings.
Cookies that support live chat and customer support features.

3.4 Marketing and Advertising Cookies

These cookies are set through our website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other websites. They do not directly store personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Please note that, in accordance with responsible gambling regulations and applicable Australian law, our marketing cookies are not used to target individuals who have self-excluded from gambling services or who have indicated they are under the legal gambling age.

Examples of marketing cookies we use include:

Cookies used to deliver personalised advertisements for our hotel and casino promotions.
Remarketing cookies that allow us to show targeted ads to users who have previously visited our website.
Social media cookies that allow you to share content from our website on social media platforms.
Conversion tracking cookies that measure the effectiveness of our advertising campaigns.

3.5 Security and Fraud Prevention Cookies

These cookies are used to protect our website, our users, and our business from fraudulent activity, cyberattacks, and other security threats. They help us detect and prevent suspicious behaviour, enforce our terms of service, and maintain the integrity of our platform.

4. Specific Cookies We Use

The following table provides detailed information about the specific cookies used on the website, including their names, purposes, and retention periods.

Cookie Name	Provider	Category	Purpose	Retention Period
__cf_bm	Cloudflare	Strictly Necessary / Security	This cookie is used by Cloudflare's Bot Management solution to distinguish between humans and bots. It helps protect our website from malicious traffic, DDoS attacks, and automated abuse. It is set on behalf of as part of our web security infrastructure.	30 minutes
_cfuvid	Cloudflare	Strictly Necessary / Security	Used by Cloudflare to identify individual clients behind a shared IP address and apply rate limiting rules. This cookie helps protect our website from abusive traffic patterns.	Session
cf_clearance	Cloudflare	Strictly Necessary / Security	Stores the proof that the visitor has passed a Cloudflare security challenge. It is used to prevent the security challenge from being presented again to the same user who has already completed it.	1 year
__cflb	Cloudflare	Strictly Necessary	Used for load balancing to distribute traffic across multiple servers, ensuring consistent website performance and availability.	Session or 24 hours
_ga	Google Analytics	Analytics	The main Google Analytics cookie. It registers a unique ID used to generate statistical data on how the visitor uses the website. It is used to calculate visitor, session, and campaign data for our website analytics reports.	2 years
_ga_[ID]	Google Analytics	Analytics	Used by Google Analytics 4 (GA4) to persist session state and track user interactions across multiple sessions. The ID suffix is specific to our Google Analytics property.	2 years
_gid	Google Analytics	Analytics	Registers a unique ID used to generate statistical data on how the visitor uses the website. Used to distinguish users across browsing sessions for analytics purposes.	24 hours
_gat	Google Analytics	Analytics	Used to throttle the request rate to Google Analytics, limiting data collection on high-traffic websites and controlling the speed at which page view requests are sent.	1 minute
_gac_[ID]	Google Analytics / Google Ads	Analytics / Marketing	Contains campaign-related information for the user. This cookie links Google Analytics data with Google Ads conversion tracking and helps us measure the effectiveness of our advertising campaigns.	90 days
_fbp	Meta (Facebook) Pixel	Marketing	Used by Facebook (Meta) to deliver a series of advertisement products, including real-time bidding from third-party advertisers. It enables us to track conversions from Facebook ads, optimise ads, build targeted audiences, and remarket to people who have taken some action on our website.	3 months
_fbc	Meta (Facebook) Pixel	Marketing	Stores the last Facebook Click ID present in the URL when a user visits our website by clicking on a Facebook ad. Used for attribution and conversion tracking purposes.	3 months
fr	Meta (Facebook)	Marketing	Used by Facebook to deliver, measure, and improve the relevancy of ads shown to users. It contains a unique browser and user ID, which is used for targeted advertising.	3 months
_gcl_au	Google Tag Manager / Google Ads	Marketing	Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. Helps track conversions from Google Ads campaigns.	3 months
IDE	Google DoubleClick	Marketing	Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and presenting the user with targeted advertising.	1 year
CONSENT	Google	Strictly Necessary / Functional	Stores the user's cookie consent status for the current domain, ensuring Google services respect user preferences.	2 years
cookieconsent_status		Strictly Necessary	Stores the user's cookie consent decision (accepted, rejected, or customised) to ensure the cookie banner is not displayed repeatedly on subsequent visits.	1 year
session_id		Strictly Necessary	A session identifier cookie used to maintain your login state and manage your session while you are actively using our website, including booking and account management features.	Session
csrf_token		Strictly Necessary / Security	A security token used to prevent Cross-Site Request Forgery (CSRF) attacks. This cookie ensures that form submissions and actions on our website are initiated by you and not by a malicious third party.	Session
lang_pref		Functional	Stores your language preference so the website can display content in your preferred language on subsequent visits.	1 year
currency_pref		Functional	Stores your preferred currency for displaying room rates, dining prices, and other services offered on our website.	1 year

Please note that the list of cookies above may be updated from time to time as we introduce new features, services, or third-party integrations. We encourage you to check this Cookie Policy periodically for the most up-to-date information.

5. Third-Party Cookies

In addition to our own cookies, we may allow trusted third-party service providers to place cookies on your device when you visit our website. These third parties include, but are not limited to:

Cloudflare, Inc.: Provides web security, content delivery network (CDN), and DDoS protection services. Cloudflare's cookies are essential to ensuring the security and performance of our website.
Google LLC: Provides web analytics services (Google Analytics), advertising services (Google Ads, DoubleClick), and tag management services (Google Tag Manager). Google's privacy practices are governed by the Google Privacy Policy.
Meta Platforms, Inc. (Facebook): Provides social media integration and advertising services through the Facebook Pixel. Meta's privacy practices are governed by the Meta Privacy Policy.
Booking and reservation platforms: Third-party booking engines or property management systems used to facilitate room reservations and other bookings on our website.
Live chat and customer support providers: Services that enable real-time communication between visitors and our customer support team.
Social media platforms: Including but not limited to Instagram, Twitter/X, LinkedIn, and YouTube, which may place cookies when you interact with social media sharing buttons or embedded content on our website.

We do not control the cookies placed by third-party providers and are not responsible for their privacy practices. We encourage you to review the privacy and cookie policies of these third parties for further information about the cookies they use and how to opt out.

6. Cookies and Responsible Gambling

As a licensed hotel-casino operating in Canberra, is subject to strict regulatory requirements regarding responsible gambling. In this context, we wish to clarify the following regarding our use of cookies and tracking technologies in relation to gambling services:

We do not use cookies or tracking technologies to target gambling-related advertising to individuals who have registered for self-exclusion programmes.
We do not use cookies to target gambling-related advertising to minors or individuals who appear to be under the legal gambling age.
Cookies may be used to support age verification processes and to enforce access controls on gambling-related content and services on our website.
Where cookies are used in connection with loyalty programmes or player account management, such use is disclosed in this Cookie Policy and our Privacy Policy.
We may use session cookies to monitor gambling activity for responsible gambling purposes, in accordance with our regulatory obligations under Australian law and the applicable regulations of the Australian Capital Territory.

If you have self-excluded from our gambling services or have concerns about responsible gambling, please contact us at privacy@goldenmeadowstudio.com or refer to our Responsible Gambling Policy for further information and support resources.

7. User Consent

When you first visit the website, you will be presented with a cookie consent banner that allows you to accept, reject, or customise your cookie preferences. Your consent is obtained in accordance with the Australian Privacy Act 1988 (Cth), the Privacy Amendment (Enhancing Privacy Protection) Act 2012, and applicable guidelines issued by the Office of the Australian Information Commissioner (OAIC).

The following applies to your consent:

Freely given: You are not required to consent to non-essential cookies in order to access our website. Refusing consent to optional cookies will not prevent you from using the core features of our website.
Specific: We seek separate consent for different categories of cookies (analytics, marketing, functional) so you can make granular choices about which cookies you accept.
Informed: This Cookie Policy provides you with detailed information about the cookies we use, their purposes, and their retention periods so you can make an informed decision.
Unambiguous: Consent is obtained through a clear affirmative action (e.g., clicking "Accept All Cookies"). Continued browsing without interaction does not constitute consent to non-essential cookies.
Withdrawable: You may withdraw your consent at any time by updating your cookie preferences through our Cookie Preference Centre or by managing your browser settings, as described in Section 8 of this policy.

Strictly necessary cookies do not require your consent, as they are essential for the operation of our website.

We retain records of your consent, including the date and time your preferences were recorded and the version of this Cookie Policy that was in effect at the time.

8. How to Manage and Control Cookies

You have the right to decide whether to accept or reject non-essential cookies. You can exercise your cookie preferences in the following ways:

8.1 Cookie Preference Centre

You can manage your cookie preferences at any time by accessing our Cookie Preference Centre, which is accessible via the "Cookie Settings" link in the footer of our website. This tool allows you to accept or reject specific categories of cookies and to update your preferences at any time.

8.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically set your browser to:

Block all cookies.
Block only third-party cookies.
Delete cookies when you close your browser.
Notify you when a website attempts to set a cookie, giving you the option to accept or reject it.

Please refer to your browser's help documentation for instructions on how to manage cookie settings:

Please note that blocking or deleting cookies may affect the functionality of our website. Some features, including booking and account management, may not work correctly if cookies are disabled.

8.3 Opt-Out Tools Provided by Third Parties

You can also opt out of certain third-party cookies directly through the following opt-out mechanisms:

Google Analytics: You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Google Advertising: You can manage your Google advertising preferences through Google Ad Settings.
Meta (Facebook) Advertising: You can manage your Facebook advertising preferences through Facebook Ad Preferences.
Digital Advertising Alliance (DAA): You can opt out of interest-based advertising from participating companies through the DAA Opt-Out Tool.
Network Advertising Initiative (NAI): You can opt out of targeted advertising from NAI member companies through the NAI Opt-Out Tool.
Your Online Choices (EDAA): European visitors can manage online behavioural advertising preferences through Your Online Choices.

8.4 Mobile Device Settings

If you access our website on a mobile device, you may also manage cookie and tracking preferences through your device's operating system settings. Both iOS and Android devices offer privacy settings that allow you to limit ad tracking and manage app permissions.

8.5 Do Not Track

Some web browsers offer a "Do Not Track" (DNT) feature that signals to websites that you do not want your browsing activity tracked. Currently, there is no universally accepted standard for responding to DNT signals. As a result, our website does not currently respond to DNT browser signals. However, you can use the other methods described in this section to manage your cookie preferences.

9. Cookies and Children

Our website is not intended for use by individuals under the age of 18 years, given the nature of our hotel-casino services. We do not knowingly use cookies to collect personal information from children under the age of 18. If we become aware that a child under the age of 18 has provided us with personal information or has been subject to tracking by our cookies, we will take steps to delete such information and, where applicable, disable any associated tracking.

If you believe that a child under 18 has accessed our website and been subject to cookie tracking, please contact us immediately at privacy@goldenmeadowstudio.com.

10. International Data Transfers

Some of the third-party cookies described in this policy may result in data being transferred to and processed in countries outside Australia, including the United States of America and other countries where our third-party service providers are located. These countries may not have data protection laws equivalent to those in Australia.

Where data is transferred internationally by our third-party providers (such as Google LLC and Meta Platforms, Inc.), such transfers are subject to the data protection safeguards and mechanisms established by those providers, including standard contractual clauses and other transfer mechanisms recognised under applicable law.

By accepting cookies on our website, you acknowledge that your data may be processed in countries outside Australia in the manner described above. For more information about international data transfers, please refer to our Privacy Policy.

11. Data Retention

The retention periods for individual cookies are specified in the cookie table in Section 4 of this policy. More generally:

Session cookies are deleted when you close your browser.
Persistent cookies remain on your device for the duration specified in the cookie table, unless you delete them earlier through your browser settings.
Data collected through analytics cookies is retained by Google Analytics for up to 26 months by default, though we may configure shorter retention periods.
Data collected through marketing cookies may be retained by third-party advertising platforms for periods specified in their respective privacy policies.

Once cookie data has served its purpose and the retention period has expired, it is automatically deleted by the cookie itself or purged from the relevant systems in accordance with our data retention practices.

12. Your Privacy Rights

Under the Australian Privacy Act 1988 (Cth) and applicable privacy laws, you have the following rights in relation to personal data collected through cookies:

Right to access: You have the right to request access to the personal data we hold about you that has been collected through cookies.
Right to correction: You have the right to request that inaccurate or incomplete personal data be corrected.
Right to opt out of marketing: You have the right to opt out of the use of your personal data for direct marketing purposes at any time.
Right to complain: You have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC) if you believe we have violated your privacy rights. Further information is available at www.oaic.gov.au.
Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact us at privacy@goldenmeadowstudio.com. We will respond to your request within a reasonable timeframe and in accordance with our obligations under applicable law.

13. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies, changes in applicable law or regulatory guidance, or changes in our business operations. When we make material changes to this Cookie Policy, we will notify you by:

Updating the "Last updated" date at the top of this policy.
Displaying a prominent notice on our website alerting you to the changes.
Where required by applicable law, seeking your renewed consent to the updated cookie practices.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and related technologies. Your continued use of our website following the posting of changes to this Cookie Policy constitutes your acknowledgment of those changes.